Shipping Policy

Thank you for shopping with brosoftime.com. Below you will find important information about our shipping process.

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Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• You will receive a confirmation email after placing your order

• A second email with tracking information will be sent once your order has shipped

⚠️ During peak seasons, promotions, or holidays, processing times may be slightly extended.

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Shipping Rates & Delivery Times

United States

We currently ship within the United States.

Standard Shipping (U.S.)

• Delivery Time: 3–7 business days

• Cost: Free

Expedited Shipping (U.S.)

• Delivery Time: 2–3 business days

• Cost: Calculated at checkout

📦 Delivery times are estimates and may vary due to carrier delays or external factors.

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Order Tracking

Once your order ships, you will receive a tracking number via email.

• Please allow up to 24 hours for tracking updates to appear

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Incorrect or Incomplete Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at:
info@brosoftime.com

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Lost or Delayed Packages

If your package is:

• Delayed

• Lost

• Marked as delivered but not received

Please contact us within 7 days of the delivery date at:
info@brosoftime.com

We will work with the shipping carrier to resolve the issue.

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Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include:

• Your order number

• Photos of the damaged item(s)

• Photos of the packaging

We will review your case and arrange a replacement or refund if applicable.

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Contact Information

Company Name: Murauska LLC
Store: brosoftime.com
Email: info@brosoftime.com
Phone: 302-204-3416
Address: 19 Kris Ct, Newark, DE 19702, United States

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)